Ambient Focus Audio

How long does standard shipping take? +

Standard shipping arrives within 3-5 business days for domestic orders and 7-12 business days for international destinations. Express options are available at checkout.

How can I track my order? +

You will receive a tracking link by email as soon as your order is dispatched. You can also follow the parcel from your account dashboard under My Orders.

Can I change the shipping address after I place my order? +

Address changes are possible if your order has not yet entered fulfilment. Contact us within two hours of placing the order for the best chance of a successful update.

When will I receive my refund? +

Refunds are processed within 3-5 business days of us receiving your return. The funds typically appear on your statement within an additional 5-7 days, depending on your bank.

When will sold-out items be restocked? +

Most styles restock within 2-4 weeks. Click the Notify Me button on any sold-out variant to be alerted by email the moment it returns.